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My eBid
Home > Help > FAQ : My eBid

Find questions and answers about using the My eBid Auction HQ, the place to view, repost, check your account, set your defaults. Click on the Help Centre link to go back to our FAQ index page.


  1. What is the My eBid Auction HQ?
  2. How do I get into the My eBid Auction HQ?
  3. What is the My Buying area for?
  4. What is the My Selling area for?
  5. What is the My Watching area for?
  6. What is the My eBid Store area for?
  7. What is the My Buddy Points area for?
  8. What is the My Personal Details area for?
  9. What is the My Feedback area for?
  10. What is the My Money area for?
  11. What is the My Interests area for?
  12. What is the My BulkUpload area for?
  13. What is the My Gallery area for?
  14. What is the My Blackball area for?
  15. What is the My Defaults area for?
  16. What is the My Emails area for?
  17. What is the My All About area for?
  18. What is the My Favourites area for?
  19. What is the My Subscriptions area for?


1) What is the My eBid Auction HQ?

The My eBid Auction HQ at eBid is the members only section of eBid where you can control all aspects of your eBid account from view current and closed auctions, to contact details of counterparties and posting of feedbacks. Other facilities within your login area:
'My Gallery' View, upload or delete your images.
'My AllAbout' Add a photo of yourself or your business and also details about yourself..
'eBid Stores' Create your and configure your own eBid Store. Seller+ account type holders.
'My Buddy Points' eBid's own Loyalty Card scheme. Earn points by referring your friends.
'My WatchList' See the auctions you are tracking in the My WatchList section.
'My Interests' Register your interest in our keyword mailing facility.
'My Emails' You can now choose which emails you wish to receive.
'My Subscriptions' Review & update your registered credit cards and subscriptions.
'My Feedback' Post, monitor, request and edit feedback on counterparties you have had an auction involvement with.
'My Money' View your statement and invoices.
'My BulkUpload' Add hundreds of auctions at once.
'My Defaults' Set your favourite settings for your listings.
'My Favourites' Keep track of your best sellers, stores and searches.
'My Personal Details' edit or change your address, email and password.


2) How do I get into the My eBid Auction HQ?

Throughout eBid there is a button located at the top of the screen that says My eBid, click on this at any time and enter your username and password. If both are correct, then you will be given access to your details.


3) What is the My Buying area for?

The My Buying section allows you to view items that you have bought or are bidding on and items that you have been unsuccessful on when bidding. You are able to see a complete history of all bids you have placed and the final out come. If you have been successful you are able to see the contact details of the seller. You can also view your Wanted postings. Wanted postings allow you to post a listing looking for a particuliar item and you invite sellers to come forward and offer you the cheapest price they will accept for the item. My Buying area contains:

  • Auctions I'm Bidding On
  • successful & unsuccessful
  • Auctions I Bid On
  • successful & unsuccessful
  • Wanteds I Want
  • Wanteds I Wanted

  • 4) What is the My Selling area for?

    The My Selling section allows you to see items that you have for auction and previous items you had listed with full auction result information including the contact details of the counterparties. You also have the option from within this section to offer your item to underbidders. You can also view Wanted items that you have placed offers(bids) on. My Selling area contains:

  • Auctions I'm Selling
  • successful & unsuccessful
  • Auctions I Listed
  • successful & unsuccessful
  • Wanteds I'm Offering On
  • Closed Wanteds I Offered On

  • 5) What is the My Watching area for?

    The My Watching section allows you to view and monitor listings that you do not have an involvement in. My Watching area contains:

  • Auctions I'm Watching
  • successful & unsuccessful
  • Auctions I Watched
  • successful & unsuccessful
  • Wanteds I'm Watching
  • Wanteds I Watched

  • 6) What is the My eBid Store area for?

    The My eBid Store allows you to have your own look and feel auction page. You can change the look and feel to suit your needs. This page is unique to your username and is a great feature to link banners and URL links promoting your auction page within eBid.


    7) What is the My Buddy Points area for?

    The My Buddy Points section allows you to keep track of Buddy Points earned. Buddy Points can be used to bid on eBid Buddy Point listings that are listed on the Homepage. You can earn Buddy Points for:

  • Referring a Friend
  • Gaining Positive Feeback
  • Reserve price met bids
  • Using BuyNow
  • Buddies Upgrading to Seller
  • Buddies Upgrading to Seller+

  • 8) What is My Personal Details area for?

    My Personal Details section allows you to change your login password, address and phone number if these happen to change. If you change your email address, you will receive a new password for security reasons via email. You can of course delete this password and replace it with your earlier one in the "My details" area. Please help us to keep our information up to date.


    9) What is the My Feedback area for?

    The My Feedback section allows you to see what other members have been saying about you. You are given a point if you receive a positive feedback from someone, but a point is taken off your total if you receive a negative feedback. Your current score can be seen next to your name when you are a bidder or seller on an auction. It gives other members an insight into your reliability and the trust that other members can expect from you if they decide to deal with you.


    10) What is the My Money area for?

    The My money section allows you to see the current state of your account with us. All accounts start at a zero balance.

    eBid is a Zero fee auction site.

    We do not have any posting or selling fees unless you opt for featured listings. You do have the option to pay for an high profile listing such as a featured category or a frontpage listing but this is not necessary.

    Any charges that you accrue through the selling of items will then be deducted from this amount. It will be up to you to follow the correct procedures to ensure you credit your account on time to settle any outstanding monies owed.

    See the Fees and Charges FAQ page for more details on making payments.

    11) What is the My Interests area for?

    The Myinterests section allows you to keep an eye out for any auctions that may interest you. If you list a key word in this section. Whenever an auction listing has been started with your keyword in the headline or text you will receive an email immediately notifying you that an auction has started that you maybe interested in.


    12) What is the My BulkUpload area for?

    This is where you can upload as many auctions as you want with out multiupload spreadsheet capabilities.. The spreadsheet in Microsoft Excel format. Once you have completed you spreadsheet, simply email the form to us using the details below and your auctions will be started.


    13) What is the My Gallery area for?

    The My Gallery section allows you to upload and store images for you to use when appropriate for a relevant auction listing. Here you can View, upload or delete your images.


    14) What is the My Blackball area for?

    If you have had a bad experience with a member in the past and you do not wish them to bid on your auctions you can enter their name into your 'myBlackball' section. This has the effect of stopping the member from being able to bid on your auctions. Hence, the user is 'blackballed'


    15) What is the My Defaults area for?

    Here you can save your favourite settings for your auctions and each time you start an auction these will be already in the boxes. Add your default invoice here as well, this will be added to any successful emails we send to your buyers


    16) What is the My Emails area for?

    The My Email section allows you to choose which emails you want to receive from eBid and those you don't. A ticked box means you will receive the adjacent emails.


    17) What is the My All About area for?

    This is where you can upload your photo and information about yourself or your business or anything you want. These details will be shown on your 'All about' page, buyers frequently view these pages to learn and to gain trust about the sellers they are buying from.


    18) What is the My Favourites area for?

    This is where you can save searches, categories, sellers and eBid Stores to your favourites.


    19) What is the My Subscriptions area for?

    If you wish to list an item for auction you will need to enter your debit or credit card details via our secure servers and upgrade to either a free Seller security subscription or Seller+ security subscription. To see the benefits of eBid Seller and Seller+ security subscriptions login and click on the My Subscriptions link.



    Our FAQ pages should contain the answers to most of the common questions that users ask about eBid. If you can't find what you are looking for then the eBid Community will be more than willing to help out. Search for the answer to your question or post a new thread containing your question. If you think your question would be valuable to others then feel free to leave it on the Additions to FAQ pages thread.


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